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Greg Sanchez

Adhésion le 15 avr. 2021

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Dernière activité le 22 oct. 2021

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Dernière activité effectuée par Greg Sanchez

Greg Sanchez a ajouté un commentaire,

CommentaireSetting up and using Text

Hi! Is it possible to set up a trigger that when someone leaves a VM, we can have a text send out to their phone number with a message stating we have received their vm, check out some of these links in the meantime, and if this resolves the issue, just text back 'solved'?

Afficher le commentaire · Publication le 20 avr. 2021 · Greg Sanchez

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Greg Sanchez a ajouté un commentaire,

CommentaireUsing legacy AI agent functionality

If I have live chat enabled, how will answer bot be incorporated? Will there be a hand off from bot to chat or vice versa or how does it work?

Afficher le commentaire · Publication le 25 mars 2021 · Greg Sanchez

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Greg Sanchez a ajouté un commentaire,

CommentaireSetting up Talk

Hi! Is there a way to set up the call back feature, enabling the customer to request a certain time to be called back? Thank you!

Afficher le commentaire · Publication le 24 mars 2021 · Greg Sanchez

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