Florian

1. Communauté
2. Zendesk Suite Q&A

Hi there, does anyone have a good, easy and possibly free solution for this topic. I would like to create a PDF form/document (e.g. a PDF template with some basic information in it) via e.g. macro ...

• Florian
• Création 9 octobre 2023 07:23
• 4 abonnés
• 4 commentaires
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)

Before the latest Update (feels like Downgrade) of the messaging channels it was possible to create automations based on "hours since requester update". Meanwhile this condition is not working anym...

• Florian
• Création 18 octobre 2022 13:39
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Suite Q&A

I am using this target to leave automated internal comments via automation:   Now I'd like to insert a comment including a hyperlink, but the text does not appear as hyperlink. The internal commen...

• Florian
• Création 19 mars 2021 10:39
• 3 abonnés
• 9 commentaires
• 0 vote