Amie Brennan
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Votes sur l’activité pour Amie Brennan-
The most asked question will be - Is it possible to use this new filter to sort the views by Subject? - Is this the answer to this issue?
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Hey Team It would be really nice if this article and all further articles like this contain screenshots of what's changing, please.
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@... Are you able to please see if there's any update on when custom status' will be released?
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@... Any update on when multi-agent capabilities on agent workspace will be introduced considering we're now nearing the end of H1 2021?
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Is there any update from a Zendesk Product manager on this one? I see it's now marked as planned. Any ETA?
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I will second this. I have plenty of Zendesk customers who wish to be able to select multi groups on the same live dashboard.
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Hey Team, I agree with Josef here. I have customers who are looking to be able to do SSO per brand, or no SSO. I can submit a second use case here on where this would come into play. The customer...
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I totally agree with Estefani here. As a ZD Partner, I know there are plenty of ZD agents who rely on seeing "Zendesk" in the Tab name so they can distinguish working in Zendesk, compared to the re...
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hey PAUL STRAUSS, You could look to create a webhook that can update data inside of a ticket field. Check out this article we have on how to do this here: How to copy ticket data into a custom fiel...
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hey Karen Hynes Is there any update on when agent status reporting for talk will come out? I have some large customers using ZD who are DESPARATE to report on this. One of them runs 25+ numbers on...