Amie Brennan
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Activité totale387
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés0 utilisateur
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Votes13
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Abonnements182
Commentaires
Activité récente par Amie Brennan-
Gaurav Parbat The link to the announcement in your post is broken. Can you please fix it :)
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I vote for this feature as well. Not everyone knows which numbers are what just from the number itself being visible in the Call Talk Number filter on Talk dashboards. I would like to be able to c...
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Great new function! I love it. When will we see this same feature available in articles themselves to add videos in a more easy manner from the article creation UI?
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Hey team/ Chris Drylie The gif is quite hard to see in this article - as in it's too small. Could we make it bigger or get a link to view it bigger if we would like to?
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This is amazing! The first question someone will ask is (I'm getting in first)... when will the same ability come for MS Teams? David Gillespie perhaps you might be able to answer that one for us? :)
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Hey David Gillespie, one of the screenshots in this article is broken. Could we get that fixed up please so we can see what you're trying to show us? :)
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I will second this. I have plenty of Zendesk customers who wish to be able to select multi groups on the same live dashboard.
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Frédéric I can confirm that Instagram tickets are treated like a chat. They ARE NOT treated like a standard ticket. If you want it treated like a normal ticket, you will need to use a third party ...
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Hey Jacquelyn Redington, You can already do what you're wanting to achieve within Zendesk. There are a couple of options here on how to do this. Option 1: Use the existing default form Create a n...
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I will second this. Once your Zendesk starts moving into using multiple forms... it can become hard to manage; especially on an enterprise account where there is a handful of admins. It would help ...