Polyglot Group

1. Communauté
2. Feedback - Ticketing System (Support)
3. Automaticaly Merge Ticket

Hi Shayne, Thanks for your quick reply. If that is the case, can we please add it to the improvement pipeline? Cheers,

• Afficher le commentaire
• Polyglot Group
• Création 19 février 2021 01:02
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Edit internal notes

Agreed, it would make our lives so much easier!

• Afficher le commentaire
• Polyglot Group
• Création 26 juin 2020 00:51
• 3 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add 'Remove cc' trigger/automation action

+1 This will avoid us so many problems and doubled up communications!

• Afficher le commentaire
• Polyglot Group
• Création 19 février 2020 23:28
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Attachments on Organizations

+1, this would make a huge improvement!

• Afficher le commentaire
• Polyglot Group
• Création 19 février 2020 23:08
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Comments by users not explicitly added to the ticket will be flagged

+1 This is still not fixed... is it at least in the pipeline? :)

• Afficher le commentaire
• Polyglot Group
• Création 19 février 2020 23:01
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. View on Followers

Thanks so much for that tip, Fabio! It's a quick way around it, but I agree that we still need a proper View...

• Afficher le commentaire
• Polyglot Group
• Création 18 février 2020 05:29
• 0 vote