Barb
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Barb-
Barb a ajouté un commentaire,
Hi Pedro, I am so sorry for the late response. I wanted to thank you for the clarification, this helped us adjust our reports/numbers. Happy new year! Barb.-
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Barb a créé une publication,
Understanding Ticket d_count VS Chat d_count
RéponduHi all, We are trying to measure Tickets and Chats for our environment. We are running different queries to gather data (based on whether we need additional details, or just a simple count), howeve...
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Barb a ajouté un commentaire,
Hi, thank you for your response! I too would like to know more about why cannot I, as an admin, administer my own access. This is hindering my ability to do my job. Would these security reasons ex...
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Barb a créé une publication,
Create an admin of admins that is NOT the account owner
RéponduHi all, Request: Please consider adding a new role, an admin of admins that is NOT the account owner. So they can make changes to admin roles. Business reason: Starting today (not sure when did ...
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Barb a ajouté un commentaire,
+1, I am trying to set up notifications for received tickets while using multiple email addresses, and I am finding it almost impossible to prevent sending 2 notifications .