Eddy Antar

Hi Tipene Hughes,

This is very close to what I'm looking for. I'd like to use a "GET" call to retrieve a link from third party (not Zendesk), then add that link to to a custom text field.

Is there a way to add data from a JSON GET response to a custom field? We use a 3rd party integrator to process orders. A link is generated when creating the order, which is present in the JSON response, however I can't figure out a way to insert that link into a custom field for the agents to see.

Hi, I'm trying to set up an integration with another app that our business utilizes, SellerCloud, for use with triggers. SellerCloud utilizes JSON Web Tokens (JWT). A call is necessary to to generate the token, which expires every 60 minutes. Here's SellerClouds documentation:

https://developer.sellercloud.com/dev-article/authentication/

Would it be possible to automatically generate the access token as needed using a Webhook? I'm able to authenticate using a test token I created from SellerClouds testing API testing platform, however I can't imagine having to manually change the token every 60 minutes.

+1 - Would be game-changing.