Ash
-
Activité totale18
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés0 utilisateur
-
Votes1
-
Abonnements6
Aperçu des activités
Dernière activité effectuée par Ash-
Ash a créé une publication,
Change the order comments inside of tickets in end-user view
RéponduIs it possible to change the order in which End-users see comments for their tickets in "My activities" page. I want to change it, so the most recent comment is on the top. Is it also possible to ...
-
Ash a ajouté un commentaire,
I am happy to see this code worked for so many of you. Please feel free to contact me if you need any free advice on a solution.
-
Ash a ajouté un commentaire,
I wrote this solution. Maybe this can help. https://support.zendesk.com/hc/en-us/community/posts/360052619713-Add-a-Tag-to-a-New-ticket-if-attachment-is-present
-
Ash a ajouté un commentaire,
Hello, My feedback would be: Provide ongoing Production to Sandbox Sync Make two sandboxes a standard for all enterprise -Dev sanbox - Test sanbox Dev sandbox will be used for dev work to design n...
-
Ash a ajouté un commentaire,
@... Thank you, And yes, you need basic authentication either via API token or admin credentials to do anything with external targets. Sorry, I assumed everyone knew that.
-
Ash a ajouté un commentaire,
Hi Alex, Can you explain what you mean by "doesn't seem to be working"? You can also check if the trigger is even firing. If it is then check if the external target is working-check if API logs hav...
-
Ash a ajouté un commentaire,
You can ignore that error message, the JSON target is trying to validate your code as JavaScript rather than Liquid.
-
Ash a ajouté un commentaire,
This workflow i designed works for us. https://support.zendesk.com/hc/en-us/community/posts/360052619713-Tag-a-New-ticket-if-attachment-s-is-are-present
-
Ash a créé une publication,
Add a Tag to a New ticket if attachment is present
To tag new tickets with a tags when they have attachments. Use Case : You can then use this tag to filter tickets with attachments to one view while other with no attachments to another view. There...
-
Ash a ajouté un commentaire,
@... - Thanks for this great info, But now i seem to be having the same issue as @... above. See his post here Thanks Ash