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Judd Higgins

Adhésion le 15 avr. 2021

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Dernière activité le 27 oct. 2021

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Dernière activité effectuée par Judd Higgins

Judd Higgins a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

I second this.  I wrote into Zendesk Support last year when Explore Queries were unable to filter our specific tags.  Zendesk, please see Ticket: https://support.zendesk.com/hc/requests/4822662

We need the ability to exclude tickets with certain tags from our metrics and I was told this was not available last August.


Thanks!

Afficher le commentaire · Publication le 21 juil. 2020 · Judd Higgins

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Judd Higgins a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Yes, please.  I have 300+ Drop Down Ticket Fields to add to the system.

Afficher le commentaire · Publication le 29 mars 2019 · Judd Higgins

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Judd Higgins a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

We absolutely need this feature to be able to clean up tags and tickets assigned to the wrong group.  It is disappointing to see that this has been a Feature Request for over 10 years.

Afficher le commentaire · Publication le 28 févr. 2019 · Judd Higgins

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