Tommy Berg

1. Agent guide
2. Ticket basics
3. Redacting ticket content

Hi @...I can't seem to find where to initiate redaction. I have tried using a regular agent user-role, admin-role, and two different browsers (Professional Zendesk subscription).Where/how can I act...

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• Tommy Berg
• Création 6 avril 2021 09:43
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Change text colour in Ticket editor

Any updates on this, @...s?

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• Tommy Berg
• Création 27 juillet 2020 09:44
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Change text colour in Ticket editor

Bump!This should definitely be default functionality! Lacking basic text formatting features, supported by any rich-text supported e-mail client (which is literally every client available), after b...

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• Tommy Berg
• Création 29 mai 2020 11:24
• 6 votes