Petri

1. Communauté
2. Feedback - Ticketing System (Support)
3. views should include the condition "subject"

+1 This is a no-brainer to leave out and not to be included in supported view conditions.

• Afficher le commentaire
• Petri
• Création 13 septembre 2021 10:48
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Adding non-agent CC in Macros

This feature would be very useful, so please consider adding it to Zendesk.

• Afficher le commentaire
• Petri
• Création 15 décembre 2020 10:01
• 2 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Enable dynamic content in the email template

+1 Tried to add our own localized text using {{dc.my_footer}} but the result was empty.

• Afficher le commentaire
• Petri
• Création 9 février 2018 16:25
• 1 vote