
Christopher Stock
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Activité totale147
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés1 utilisateur
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Votes17
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Abonnements71
Aperçu des activités
Dernière activité effectuée par Christopher Stock-
Christopher Stock a ajouté un commentaire,
Hey Paolo Votta, the community button won't appear if you do not have the community activated on your help center. But you can see it when you're in development mode. You can also remove the code f...
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Christopher Stock a ajouté un commentaire,
I really need this too!
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Christopher Stock a ajouté un commentaire,
In that case it sounds like something is wrong, I'd raise a ticket with the support team.
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Christopher Stock a ajouté un commentaire,
You wouldn't actually be making any updates to the ticket itself though, only associated data, so I'm not sure why the trigger would be invoked.
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Christopher Stock a ajouté un commentaire,
After making any changes to the form or fields you'll likely need to perform a hard refresh in your browser to see the changes, as the previous version is cached (as you suspected).
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Christopher Stock a ajouté un commentaire,
Hey mfg, let me see if I understand your questions: 1. If you update the organization of a user will the updated organization be reflected on existing tickets, or only tickets created after the upd...
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Christopher Stock a ajouté un commentaire,
Hey Noah, are you trying to edit a new ticket, or configure a ticket form? There's no cache flush button, but you will need to 'Submit' a ticket for changes to be saved.
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Christopher Stock a ajouté un commentaire,
Hey Thomas, I've had another look at this and managed to get something working. Using the 'Support - Tickets' dataset, this is the custom metric I created: IF ([Ticket status - Unsorted] != "Solved...
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Christopher Stock a ajouté un commentaire,
Hi Thomas Koch, is it specifically 'Solved' tickets that haven't been updated that you are interested in? Your queries all use the 'Ticket solved - Date' attribute. One approach you could try is us...
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Christopher Stock a ajouté un commentaire,
Hey Timo Boezeman, it's added as a <zd-autocomplete> element. There are no css classes, but you can style the element directly.