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Sally Evans

Adhésion le 15 avr. 2021

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Dernière activité le 22 oct. 2021

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Publication Feedback - Reporting and analytics (Explore)
Reporting on Follow-up tickets

Hi,

 
I am trying to set up a report which will help us to see the original ticket number and then the follow up ticket number.
 
I have found a way in Explore to report on follow up tickets received but cannot see how we can report on these against the original ticket number.
 
Can this be looked into for future development?
 
Thanks
Sally
 
 

 

Publication le 24 févr. 2020 · Sally Evans

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