Crawford Philleo
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Votes sur l’activité pour Crawford Philleo-
Hey there - thanks for checking this out. I'm looking at the version on my own dashboard, and I see I'm using the `TODAY()` function instead of `NOW()`. Let me know if that fixes the issue - if not...
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Was getting ready to create my own post about this. I'd love a way to view unused metrics and attributes and delete in bulk. I create lots of tests, or re-think how certain metrics/attributes are c...
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Thank you @...! I deleted my question because I figured it out... I was having difficulty because of the way the slide options menu was showing the naming of the reports. All set now.
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Yeah, I checked and this is available on the Tickets data set, but not Updates history. I'm not sure if there's a reason it's unavailable, but it's super useful for my org. on the Tickets data set,...
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Should START_OF_WEEK_ISO (and END_OF_WEEK) be returning the start/end of the week based on your account settings? I think this is pulling back Sundays and Saturdays respectively for our account, bu...
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Hey there - I'm having a tough time getting the ATTRIBUTE_FIX function to load metrics consistently on queries in the Ticket Updates data set. I thought this could be useful to build a metric have...
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Hello - when linking data filters between data sets on a dashboard, is it required to link them from both filter widgets, or do you only need to do it for one of them? For example, if I have a "Sub...
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+1 for this feature to be available. Are there any plans to actually implement and/or timing someone could share?Thanks!
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I'm wondering if there is a way to get the (Agent Replies) metric on the Tickets data set to reflect only public comments by agents that do not contain a specific string. I'm noticing that this met...
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Hey there, I'm experimenting with the DATE_FIRST_FIX function and finding that I get very different results if I use "Ticket Solved" as my date filter in the query (rather than Ticket Created date,...