Crawford Philleo
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Activité récente par Crawford Philleo-
Was getting ready to create my own post about this. I'd love a way to view unused metrics and attributes and delete in bulk. I create lots of tests, or re-think how certain metrics/attributes are c...
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Thank you @...! I deleted my question because I figured it out... I was having difficulty because of the way the slide options menu was showing the naming of the reports. All set now.
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Hey Dave - Yes, Requester ID is there for sure, but that is different from "Requester external ID" which is what I'm hoping to use for certain applications, but does not seem to be available.
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Yeah, I checked and this is available on the Tickets data set, but not Updates history. I'm not sure if there's a reason it's unavailable, but it's super useful for my org. on the Tickets data set,...
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Should START_OF_WEEK_ISO (and END_OF_WEEK) be returning the start/end of the week based on your account settings? I think this is pulling back Sundays and Saturdays respectively for our account, bu...
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Hey there - I'm having a tough time getting the ATTRIBUTE_FIX function to load metrics consistently on queries in the Ticket Updates data set. I thought this could be useful to build a metric have...
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Hello - I followed the steps here, but I'm not getting 100% the results I'm looking for in in my query results. I built a custom metric to show me the the number of tickets that are moved from a s...
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Hello - when linking data filters between data sets on a dashboard, is it required to link them from both filter widgets, or do you only need to do it for one of them? For example, if I have a "Sub...
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Hello - I'm interested in setting up a metric like this, that would show you the 7-day rolling average of tickets. Looking at the suggestion in this thread, I'm super confused - wouldn't adding a d...
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+1 for this feature to be available. Are there any plans to actually implement and/or timing someone could share?Thanks!