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Zhengzengemail

Adhésion le 15 avr. 2021

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Dernière activité le 17 nov. 2021

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Zhengzengemail a ajouté un commentaire,

CommentaireTicket management

Can't even rearrange the order of fields in bulk edit, it seems to be completely random. At least there should be a way of doing that.

Afficher le commentaire · Publication le 17 nov. 2021 · Zhengzengemail

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Zhengzengemail a ajouté un commentaire,

CommentaireTicket management

Have exactly the same problem as Ric from thread one. I have lots of fields as we used lots of different forms. But huge problem when using bulk edit that lots of fields pop up that are not relevant for the form, very time consuming to find fields.

Afficher le commentaire · Publication le 17 nov. 2021 · Zhengzengemail

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Zhengzengemail a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

We need this too for exactly the same purpose that we want to notify agent in ticket content internally about some information but we don't want to use email.

Afficher le commentaire · Publication le 24 févr. 2020 · Zhengzengemail

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