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Jeff Callahan

Adhésion le 15 avr. 2021

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Dernière activité le 02 févr. 2022

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Jeff Callahan a ajouté un commentaire,

CommentaireSalesforce integration

When a Contact is sync’d from Salesforce and creates a new Zendesk User does the newly created ZD user receive an email notification?

Afficher le commentaire · Publication le 19 avr. 2021 · Jeff Callahan

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CommentaireExplore recipes

Is there a way to filter where comment contains a specific string?

Afficher le commentaire · Publication le 14 janv. 2021 · Jeff Callahan

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Commentaire de la communauté Q&A - Objects, workspaces, and rules

Is it possible to generate a date for "Next Sunday"

We deploy patches on Sunday and I would like to have a macro that inserted this day.  

So if I ran it today (June 5) it would inset June 7

Afficher le commentaire · Publication le 05 juin 2020 · Jeff Callahan

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Commentaire de la communauté Discussion - Tips and best practices from the community

Would it be possible to use these scripts to output Community posts?

Afficher le commentaire · Publication le 07 mars 2019 · Jeff Callahan

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Commentaire de la communauté Q&A - Objects, workspaces, and rules

Graeme - THANKS!

Afficher le commentaire · Publication le 16 janv. 2019 · Jeff Callahan

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Commentaire de la communauté Q&A - Objects, workspaces, and rules

We have a custom date field on our Organization Object

I can get this to populate with a macro using the field placeholder - {{ticket.organization.custom_fields.last_upgrade}}

However the output format includes the Date and Time - e.g. 2018-12-09 00:00:00 +0000

Is there a way to format this to just output the date?

Afficher le commentaire · Publication le 10 janv. 2019 · Jeff Callahan

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Commentaire de la communauté Discussion - Tips and best practices from the community

I figured it out - the Article was not Public.  This is Awesome!

Afficher le commentaire · Publication le 14 sept. 2018 · Jeff Callahan

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Commentaire de la communauté Discussion - Tips and best practices from the community

This is great!  

I see the banner in Preview and when I login as an Agent, but not when I login as an End User.  I clicked publish.  I assume there is something very obvious I am missing.

Afficher le commentaire · Publication le 14 sept. 2018 · Jeff Callahan

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Commentaire de la communauté Feedback - Ticketing system (Support)

+1 for this

Afficher le commentaire · Publication le 09 nov. 2017 · Jeff Callahan

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Commentaire de la communauté Q&A - Tickets and email

I just installed the Tables app and it works great

Does anyone know how to modify the number of Rows/Columns after the Table is initially created?

Afficher le commentaire · Publication le 23 mars 2017 · Jeff Callahan

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