Jeff Callahan

1. Apps and integrations
2. ...
3. Salesforce integration
4. Configuring data sync from Salesforce to Zendesk

When a Contact is sync’d from Salesforce and creates a new Zendesk User does the newly created ZD user receive an email notification?

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• Jeff Callahan
• Création 19 avril 2021 11:47
• 0 vote

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Agent interactions on tickets

Is there a way to filter where comment contains a specific string?

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• Jeff Callahan
• Création 14 janvier 2021 17:50
• 1 vote

1. Communauté
2. Zendesk Suite Q&A
3. Insert Date in Macro

Is it possible to generate a date for "Next Sunday" We deploy patches on Sunday and I would like to have a macro that inserted this day.   So if I ran it today (June 5) it would inset June 7

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• Jeff Callahan
• Création 5 juin 2020 12:56
• 0 vote

1. Communauté
2. Discussion - Tips and best practices from the community
3. How to Export Zendesk Guide Data as CSV

Would it be possible to use these scripts to output Community posts?

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• Jeff Callahan
• Création 7 mars 2019 04:31
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Insert Date in Macro

Graeme - THANKS!

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• Jeff Callahan
• Création 16 janvier 2019 03:53
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Insert Date in Macro

We have a custom date field on our Organization Object I can get this to populate with a macro using the field placeholder - {{ticket.organization.custom_fields.last_upgrade}} However the output fo...

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• Jeff Callahan
• Création 10 janvier 2019 04:42
• 0 vote

1. Communauté
2. Discussion - Tips and best practices from the community
3. Adding a notification banner to your Help Center v2

I figured it out - the Article was not Public.  This is Awesome!

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• Jeff Callahan
• Création 14 septembre 2018 02:23
• 0 vote

1. Communauté
2. Discussion - Tips and best practices from the community
3. Adding a notification banner to your Help Center v2

This is great!   I see the banner in Preview and when I login as an Agent, but not when I login as an End User.  I clicked publish.  I assume there is something very obvious I am missing. https://...

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• Jeff Callahan
• Création 14 septembre 2018 02:09
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Need a placeholder for satisfaction reason

+1 for this

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• Jeff Callahan
• Création 9 novembre 2017 06:24
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Make tables in Ticket

I just installed the Tables app and it works great Does anyone know how to modify the number of Rows/Columns after the Table is initially created?

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• Jeff Callahan
• Création 23 mars 2017 17:49
• 0 vote