Anh Le

1. Communauté
2. Feedback - Help Center (Guide)

It's a must-have feature for every article.

• Anh Le
• Modifié 8 septembre 2022 16:48
• 4 abonnés
• 3 commentaires
• 7 votes

1. Communauté
2. Feedback - Ticketing System (Support)

Users often start the conversation on Twitter chat or Facebook messenger by "hi, hello, help", etc. So I suggest that we have a setting to only create new ticket if the first message is long enough.

• Anh Le
• Création 21 septembre 2021 14:00
• 2 abonnés
• 1 commentaire
• 2 votes

1. Communauté
2. Feedback - Ticketing System (Support)

I'd like to request the link between user field and ticket field Ex: I have "User Device" drop-down field in my custom ticket field. The agent or user will fill this field when they work on the tic...

• Anh Le
• Création 24 février 2016 17:18
• 52 abonnés
• 58 commentaires
• 76 votes