Bryan b Matiass

1. Communauté
2. Feedback - Ticketing System (Support)
3. Forwarding Emails to an external email

+1 for this feature. Our sales team does not use Zendesk. They're agents anyways so they can get historical data whenever they need, but otherwise, they want to use email to communicate with sales ...

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• Bryan b Matiass
• Création 9 juin 2021 18:23
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Help Center Article Editor needs to support (easy) source code formatting

+1. ZD Support supports something similar, would be great to have that in the KB.

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• Bryan b Matiass
• Création 13 août 2019 19:10
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. views should include the condition "subject"

+1, also run into this limitation frequently where filtering by subject is the best way to create certain views.

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• Bryan b Matiass
• Création 10 juin 2019 18:20
• 3 votes