
Ifra Saqlain
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Ifra Saqlain-
Ifra Saqlain a ajouté un commentaire,
Hey Breanne Brock, It is possible using APIs. Happy to help :)
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Ifra Saqlain a ajouté un commentaire,
Hi Oxana, as you can see this query has Answered tag so this has been solved in 15 Sep 2021. Maybe some changes have happened so this document is no longer available here You need to add {{descri...
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Ifra Saqlain a ajouté un commentaire,
Hi Dave Potts, This is the solution: https://support.zendesk.com/hc/en-us/community/posts/4409515169946-Requiring-a-ticket-attachment-if-a-particular-dropdown-option-is-selected and also, I'm sha...
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Ifra Saqlain a ajouté un commentaire,
Hey Paul, actually I didn't try but I'll and get back to you with the solution :) for you.
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Ifra Saqlain a ajouté un commentaire,
So you can try this snippet instead of form ID: if($("#new_request a.nesty-input").is(':contains("MY Form Name")')){ console.log("yes!");}else{ console.log("no!")} I simply tested it by console m...
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Ifra Saqlain a ajouté un commentaire,
Hi Paul, you can try the above solution, use form-tag instead of form-id as Jahn Bronilla did. He hides their forms from non-authenticated users. You can do like this- if (HelpCenter.user.role=="an...
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Ifra Saqlain a ajouté un commentaire,
Paul, remove the old snippet which I have provided to you before and add this new, here forms are hiding from end_users (non-authenticated users ) only on homepage and dropdown on new-request-page....
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Ifra Saqlain a ajouté un commentaire,
Happy to help :)
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Ifra Saqlain a ajouté un commentaire,
Hi Paul, The code is for non-authenticated person- $(document).ready(function () {//Code for some specific ticket forms -- Startvar tagsToRemove = ['5361962484244']; //special form IDfunction re...
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Ifra Saqlain a ajouté un commentaire,
The above code is only hiding your value from the dropdown field for end-users and anonymous users. Not completely hiding. You want to hide your form name in the dropdown so that code will hide o...