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Damian Temple

Adhésion le 15 avr. 2021

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Dernière activité le 22 oct. 2021

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Dernière activité effectuée par Damian Temple

Damian Temple a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

My apologies as this was the first time leaving a comment and i did not mean to make a new thread. 

On your home dashboard, left column, agent is able to view updates to their tickets. Which is nice. 

But it becomes essentially pointless if the updates don't disappear after you have viewed that particular update. 

The impact on my business is minimal of course, but it certainly is a waste of a good feature that many users would otherwise take advantage of. 

Afficher le commentaire · Publication le 01 oct. 2019 · Damian Temple

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Damian Temple a créé une publication,

Publication Feedback - Ticketing system (Support)

Dashboard NEEDS the ability to remove updates once visited. 

Publication le 30 sept. 2019 · Damian Temple

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