Jonathan

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add View Option for Tickets Without First Reply

Thanks a lot for the workaround. I send a +1 to have this criteria in the views. It would be very helpful to identify ticket with :  - 0 response -> To trigger alert to admin/supervisor about a tic...

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• Jonathan
• Création 4 septembre 2018 12:20
• 1 vote