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Gareth Foster
Adhésion le 15 avr. 2021
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Dernière activité le 18 mars 2024
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Dernière activité effectuée par Gareth Foster
Gareth Foster a ajouté un commentaire,
Hi Mary,
Our particular use case is to delete closed tickets after 7 years.
And if that user has no other associated tickets, then delete the user too.
Thanks,
Gareth
Afficher le commentaire · Publication le 17 oct. 2022 · Gareth Foster
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Gareth Foster a ajouté un commentaire,
Have added shredder pro and it does what we need it to. Shame it adds $50 NZD to our monthly billing for Zendesk.
Afficher le commentaire · Publication le 07 oct. 2019 · Gareth Foster
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Gareth Foster a ajouté un commentaire,
There should be some options to automatically process suspended tickets based on "cause of suspension".
eg. Automated response emails could be deleted
eg. Received from support address could have a different requester assigned
eg. detected in email loop could be deleted
and so on..
Afficher le commentaire · Publication le 07 oct. 2019 · Gareth Foster
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