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Joseph Sibley
Adhésion le 15 avr. 2021
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Dernière activité le 27 déc. 2021
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Dernière activité effectuée par Joseph Sibley
Joseph Sibley a créé une publication,
It would be great if Ticket Redaction could also remove images and embedded links.
Publication le 27 déc. 2021 · Joseph Sibley
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Joseph Sibley a ajouté un commentaire,
It would be really nice if our agents could redact items from tickets. I was told the only way they could do that is for them to have access to delete tickets. We don't want to give them that kind of access. Every time they try and do it themselves they get an error indicating they don't have access to do so. Everyday I get a couple ticket redaction requests, it would be nice if I could take this off my plate and allow them to do it themselves.
Afficher le commentaire · Publication le 30 avr. 2020 · Joseph Sibley
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