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Jan Stoltzenberg
Adhésion le 15 avr. 2021
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Dernière activité le 22 oct. 2021
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Dernière activité effectuée par Jan Stoltzenberg
Jan Stoltzenberg a ajouté un commentaire,
+1
Afficher le commentaire · Publication le 23 déc. 2019 · Jan Stoltzenberg
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Jan Stoltzenberg a ajouté un commentaire,
Au Finh Saechao, unfortunately this is still out of limits for us. As it is not made by Zendesk, its a third party add-on.
We operate in a heavily regulated area, even being allowed to use Zendesk was a breakthrough in the company. Keeping it in use already places a lot of on-going security, compliance and other work on us.
So the functionality must come from Zendesk or from an app made by them.
Afficher le commentaire · Publication le 30 oct. 2019 · Jan Stoltzenberg
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Jan Stoltzenberg a ajouté un commentaire,
An app could be great, but for security and policy reasons we can install and use only those made my Zendesk themselves.
An alternative I have used, is to be logged in to the mobile version. The mobile app then makes alert sounds on received new tickets/updates.
Afficher le commentaire · Publication le 07 déc. 2018 · Jan Stoltzenberg
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Jan Stoltzenberg a ajouté un commentaire,
Did this request get anywhere?
Afficher le commentaire · Publication le 29 août 2018 · Jan Stoltzenberg
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