Simon Turnbull

Also eagerly/desperately waiting for this.

Any news on this ?

Zendesk can we please get an update on progress of a talk app

We also need an easy Zendesk Talk app for mobile. Most of my team now works "out of office" and we need ways of capturing communication through Zendesk. 

Also would be helpful if an incoming call to a standard mobile could be easily (one click) converted to a zendesk number and ticket created. The number of calls I take on the road that need to be recorded s ever increasing.