Bruno Azevedo

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Let me see the the Last Sync Time on a Dashboard

+1

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• Bruno Azevedo
• Création 22 mars 2021 20:52
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Merged Tickets

Hello,   I have the same issue. The new agent workspace does not update in real time like the old workspace, which would automatically reload and show the new data.

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• Bruno Azevedo
• Création 22 mars 2021 20:38
• 0 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Agent "Total Online Time" reporting.

I second that. 2 years and still nothing.

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• Bruno Azevedo
• Création 24 février 2021 16:54
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. New Agent Workspace does not default back to Internal Note after sending reply

i have the same issue

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• Bruno Azevedo
• Création 5 février 2021 10:52
• 1 vote