
Matthew Feczko
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Activité totale49
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Matthew Feczko-
Matthew Feczko a ajouté un commentaire,
If we switch this on, and want to integrate with services that are on Amazon AWS, how would we enable those services to connect with our Zendesk instance? Since you can't whitelist all of Amazon AW...
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Matthew Feczko a ajouté un commentaire,
Hi @... I misspoke. It's 12 and 8, so 20 in total. Although we use QuickiePlus and Lovely Views.
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Matthew Feczko a ajouté un commentaire,
So for those of you who have 20 shared views and 10 personal views, you need to zoom out to 80% to see the 'Manage Views' link.
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Matthew Feczko a ajouté un commentaire,
@... it's missing from mine. No 'Manage Views' at the bottom. One of my colleagues DOES have that link though oddly.
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Matthew Feczko a ajouté un commentaire,
I'm seeing the same hting as @.... @... the 'more' link is gone!
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Matthew Feczko a ajouté un commentaire,
Hi @... if that's the case, can you please update the original post above and call that out specifically? FYI @...
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Matthew Feczko a ajouté un commentaire,
+1 yes please! This is key to how we would like to use Zendesk.
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Matthew Feczko a ajouté un commentaire,
Would you be able to call out whether you recommend configuring a VPN or not? Historically I believe this was required from a best practices security perspective. But is this still the case? Does V...
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Matthew Feczko a créé une publication,
Knowledge App Improvement: Show articles from both en-us and en-gb
Our Zendesk Guide was originally set up in the language of en-us, which I imagine many of those Zendesk instances in GB were accidentally set up in. When articles are made, you must choose the spec...
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Matthew Feczko a ajouté un commentaire,
Hi Jan, I completely agree with you. I recommend using QuickiePlus instead of Lovely Views (made by the same developer) as they will give you the normal View and let you Play. It won't let you sort...