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Sarah Smarter Applications

Adhésion le 15 avr. 2021

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Dernière activité le 22 oct. 2021

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Dernière activité effectuée par Sarah Smarter Applications

Sarah Smarter Applications a créé une publication,

Publication Feedback - Voice (Talk)
option for talk agents to set status

Right now with talk agent status is just online or office and wrap up after a call is finished. 

I think it would be extremely useful for myself as a manger if agents could have more status options rather than online or offline for example; break, lunch, training, meeting etc. 

 

Publication le 13 mars 2017 · Sarah Smarter Applications

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