Jona Wilmsmann

I just want to jump in here and say that i share the frustration. Our company doesn't even use Facebook, so I can't complete the checklist even if I wanted to.

Would be great if I could just dismiss the section.

I struggle to set the value of the description field and was wondering if anyone had a similar experience:

$(document).ready(function () {
  // Hide subject and description
  const ticketForm = $("#request_issue_type_select").val();
  
  if (ticketForm == 360001444300) {
    $('.form-field.string.required.request_subject').hide(); // Hide subject 
    $('.form-field.request_description').hide(); // Hide description
    $('#request_subject').val('Test subject'); // Autofill subject 
    $('#request_description').val('Test description'); // Autofill description
  }
});

Using this code, I am able to hide both the subject and description fields, however when then submitting the form, it fails. Removing the part that hides the fields, I can see that the "Test subject" is entered into the subject field, but the description field is empty. I can also see that the reason why the submit fails is because the description field is empty.

Does anyone have a suggestion for how to fix that?