Juan Cabrera

1. Communauté
2. Feedback - Voice (Talk)
3. Zendesk Talk: Allow Reporting on Agent Availability

Is there any update on this thread?  I'd have to agree with most comments above that this is a must for all service desk managers to review their agents.  Thank you.  

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• Juan Cabrera
• Création 9 février 2021 15:39
• 1 vote

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Using bookmarks to filter live dashboards

How do you use this method to then send these reports via the scheduler?  Is there a way to do that instead of having to go into Zendesk Explore directly?  

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• Juan Cabrera
• Création 18 janvier 2021 22:29
• 0 vote