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Salvatore Arsene

Adhésion le 16 avr. 2021

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Dernière activité le 28 déc. 2022

Check out our Zendesk Apps and Themes - https://solafid.com/

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Dernière activité effectuée par Salvatore Arsene

Salvatore Arsene a ajouté un commentaire,

CommentaireGeneral questions and issues about tickets

Arianne Batiles, Anthony Severo

We no longer sell the app via Zendesk Marketplace but the app can still be purchased directly via our website.

Afficher le commentaire · Publication le 28 déc. 2022 · Salvatore Arsene

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Salvatore Arsene a ajouté un commentaire,

CommentaireGeneral questions and issues about tickets

Harry Dubois, we have recently updated the mass delete tickets app to include search feature, this will allow us to find closed (and archived) tickets. For example, you can use the search keyword "status:closed status:closed created<2021-12-01" in the app to return closed tickets created before Dec 1, 2021.

 

 

Afficher le commentaire · Publication le 14 janv. 2022 · Salvatore Arsene

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Salvatore Arsene a ajouté un commentaire,

CommentaireGeneral questions and issues about tickets

Hey @..., yes the mass delete tickets app can delete closed tickets.

Afficher le commentaire · Publication le 11 août 2021 · Salvatore Arsene

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Salvatore Arsene a ajouté un commentaire,

CommentaireGeneral questions and issues about tickets

We come across this situation pretty often with our clients where they need to be able to mass delete tickets for various reasons (e.g. spam in suspended tickets, to comply with government rules, etc). We developed this app that could be useful to mass delete tickets. As long as the tickets can be displayed in a ticket view (or is suspended ticket view), this app can delete them.

Afficher le commentaire · Publication le 11 août 2021 · Salvatore Arsene

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