
Vaughan
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Activité totale92
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Votes63
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Abonnements14
Aperçu des activités
Dernière activité effectuée par Vaughan-
Vaughan a ajouté un commentaire,
I would like to be able to create a workflow to notify Admins when attachments flagged. Is the malware flag an action/event that a trigger can be built around? Are any tags applied when Zendesk blo...
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Vaughan a ajouté un commentaire,
Please clarify sentence 2 of paragraph 1: "If an agent misses or declines a call then the call is routed to the next available agent." Does this imply the call is routed to the next agent "who has ...
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Vaughan a ajouté un commentaire,
I too would love an update on this feature request. Is this on the roadmap for 2022?
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Vaughan a ajouté un commentaire,
Hello DJ Buenavista Jr., Thank you for replying but no "X button" exists in the pop up, simply the option to either "remind me later" or "watch now". Below is a screenshot to help illustrate. Regar...
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Vaughan a ajouté un commentaire,
The "What's New" pop-ups are being served to Agents and non-Admin users in Zendesk. This introduces distractions to the Agent experience and is not ideal. How can the pop-ups for "What's New" be su...
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Vaughan a ajouté un commentaire,
YesterdayAll my settings were just a click awayThis time it looks like it is here to stay :(Oh I believe, in good updates To add actual substance, I find this update bothersome in multiple ways but...
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Vaughan a ajouté un commentaire,
YesterdayAll my settings were just a click awayThis time it looks like it is here to stay :(Oh I believe, in good updates To add actual substance, I find this update bothersome in multiple ways but...
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Vaughan a ajouté un commentaire,
Explore datasets aggregate a significant amount of data that would not be economical to reproduce. My hope is that Zendesk makes datasets available via API or integration tool (such as FiveTran) th...
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Vaughan a ajouté un commentaire,
Explore datasets aggregate a significant amount of data that would not be economical to reproduce. My hope is that Zendesk makes datasets available via API or integration tool (such as FiveTran) th...
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Vaughan a ajouté un commentaire,
Agreed. As we continue to expand globally this would be an interesting feature. Make sure to vote for this if you like it!