Vaughan
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Vaughan-
Vaughan a ajouté un commentaire,
This limitation is hindering the performance of our teams by truncating tables shared by requesters and hiding information behind a subtle ellipses. Please introduce a customizable limitation on di...
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Vaughan a ajouté un commentaire,
We would like to use the same icon between our Messaging Logo (the one at the top of widget) and our Bot Avatar (the one in-line with bot messages). Bot Avatar is not currently compatible with SVG ...
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Vaughan a ajouté un commentaire,
Please make the DELETE action a unique permission that is not inclusive of EDIT. The feedback and lack of support from Zendesk on this thread is disappointing.
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Vaughan a ajouté un commentaire,
Very important. This would be a step backwards for Zendesk to intentionally exclude Bookmarks in their march towards a new dashboard builder. I thought this was a joke post at first as it is such a...
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Vaughan a ajouté un commentaire,
Please clarify sentence 2 of paragraph 1: "If an agent misses or declines a call then the call is routed to the next available agent." Does this imply the call is routed to the next agent "who has ...
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Vaughan a ajouté un commentaire,
I too would love an update on this feature request. Is this on the roadmap for 2022?
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Vaughan a ajouté un commentaire,
Hello DJ Buenavista Jr., Thank you for replying but no "X button" exists in the pop up, simply the option to either "remind me later" or "watch now". Below is a screenshot to help illustrate. Regar...
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Vaughan a ajouté un commentaire,
The "What's New" pop-ups are being served to Agents and non-Admin users in Zendesk. This introduces distractions to the Agent experience and is not ideal. How can the pop-ups for "What's New" be su...
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Vaughan a ajouté un commentaire,
YesterdayAll my settings were just a click awayThis time it looks like it is here to stay :(Oh I believe, in good updates To add actual substance, I find this update bothersome in multiple ways but...
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Vaughan a ajouté un commentaire,
Explore datasets aggregate a significant amount of data that would not be economical to reproduce. My hope is that Zendesk makes datasets available via API or integration tool (such as FiveTran) th...