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Teri Hines

Adhésion le 16 avr. 2021

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Dernière activité le 31 mai 2022

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Teri Hines a ajouté un commentaire,

CommentaireEnd users and organizations

This would be incredibly helpful for us as well.  We are a graduate school program and import student information to our end user profiles but there is no way to automatically add that information into macros or tickets.

Afficher le commentaire · Publication le 29 avr. 2022 · Teri Hines

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Teri Hines a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

+1 to getting an update.  I see that there was a potential update being teased out on 12/2021.  When might we have the latest status of this request?

Afficher le commentaire · Publication le 22 avr. 2022 · Teri Hines

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Teri Hines a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

+1 to the ability to randomize or stagger frequencies for when an end-user receives the survey.

Afficher le commentaire · Publication le 13 janv. 2020 · Teri Hines

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Teri Hines a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Adding my vote for this feature as we need to have certain tickets restricted to a group and the current settings are too clunky to be of use.  We would like to have the option to default to all but then eliminate certain groups from the "all" access.  

Afficher le commentaire · Publication le 07 nov. 2019 · Teri Hines

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