Recherches récentes


Pas de recherche récente

Kris Parker's Avatar

Kris Parker

Adhésion le 17 avr. 2021

·

Dernière activité le 26 oct. 2021

Suivis

0

Abonnés

0

Activité totale

14

vote

1

Abonnements

11

APERÇU DES ACTIVITÉS

Dernière activité effectuée par Kris Parker

Kris Parker a ajouté un commentaire,

CommentaireReporting for Talk

Does Total Calls Accepted (Total number of calls the agent answered) count callback requests as well as inbound calls? I'm trying to track down a difference in numbers and that seems to be a potential cause. 

Afficher le commentaire · Publication le 07 janv. 2021 · Kris Parker

0

Abonnés

0

Votes

0

Commentaire


Kris Parker a ajouté un commentaire,

Commentaire de la communauté Feedback - Community Forums (Gather)

It seems silly to me that this conversation has been going on for 5 years with promises that "it's being looked" into by the Product team. 

From the perspective of the customers here it seems like such an obvious feature that comments on articles / guide, etc would generate a ticket and route into our Zendesk instance. I'm not asking to connect two different companies here - but rather the products offered by the same company (Zendesk) that we're paying for should have a tight integration. 

Afficher le commentaire · Publication le 27 févr. 2020 · Kris Parker

0

Abonnés

3

Votes

0

Commentaire