Christopher Rome
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Dernière activité effectuée par Christopher Rome-
Christopher Rome a ajouté un commentaire,
Alex Dobocan It sounds to me like you are looking at the support address and how many emails came in vs the number of tickets you have in zendesk. An email that comes in could be adding an addition...
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Christopher Rome a ajouté un commentaire,
Yes, this is a feature we need. On insights, with one dashboard, we are able to schedule a delivery for the current set of filters which include agent groups, different time frames, and different o...