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Simon Woodside
Adhésion le 16 avr. 2021
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Dernière activité le 24 juin 2022
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Dernière activité effectuée par Simon Woodside
Simon Woodside a ajouté un commentaire,
I'm starting a betting pool: reasons why Zendesk hasn't implemented deep links yet:
2/1 — too busy implementing custom features for megacustomers
6/1 — engineering haven't heard of HTML id tags
7/1 — prioritized, then lost in the backlog
12/1 — being held back by a senior engineer who doesn't like permalinks
20/1 — success hasn't told engineering the feature was requested
100/1 — some completely reasonable reason
Afficher le commentaire · Publication le 24 juin 2022 · Simon Woodside
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Simon Woodside a ajouté un commentaire,
But Side Conversation Tickets aren't for communicating with customers are they? They are for internal communication.
Afficher le commentaire · Publication le 23 mars 2021 · Simon Woodside
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Simon Woodside a ajouté un commentaire,
Help Scout has this feature and I really miss it after having migrated.
Afficher le commentaire · Publication le 25 janv. 2021 · Simon Woodside
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