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Whitney Mitchell

Adhésion le 16 avr. 2021

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Dernière activité le 30 oct. 2024

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Dernière activité effectuée par Whitney Mitchell

Whitney Mitchell a ajouté un commentaire,

CommentaireUsing the knowledge base in Help Center

Hi, 

Asking again – can Light Agents approve posts if all Community content is moderated?

Afficher le commentaire · Modification le 30 oct. 2024 · Whitney Mitchell

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Whitney Mitchell a ajouté un commentaire,

CommentaireUsing the knowledge base in Help Center

Hi,

 

Who exactly can moderate content? Specifically, we need the ability for Light Agents to moderate posts. 

Afficher le commentaire · Publication le 25 oct. 2024 · Whitney Mitchell

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Whitney Mitchell a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

Just another plea for this basic reporting functionality! 🙏🖤🙏 We really, desperately need the ability to pull all article titles, categories/sections, and labels. Nice-to-haves would be links to the articles, last updated date, and maybe number of views over a given time period. I know you store all this info already, as that fact is what allows me to create a spreadsheet that I have to manually update... Please consider building out this functionality/making this info more accessible and user friendly!

Afficher le commentaire · Publication le 26 avr. 2021 · Whitney Mitchell

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Whitney Mitchell a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

We definitely need this!!

Afficher le commentaire · Publication le 05 mars 2020 · Whitney Mitchell

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