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LUANA CRISTINA DO AMARAL
Adhésion le 15 avr. 2021
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Dernière activité le 22 oct. 2021
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Dernière activité effectuée par LUANA CRISTINA DO AMARAL
LUANA CRISTINA DO AMARAL a ajouté un commentaire,
Great suggestion to highlight the text.
It will facilitate analysis by agent and customer.
Afficher le commentaire · Publication le 13 janv. 2020 · LUANA CRISTINA DO AMARAL
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LUANA CRISTINA DO AMARAL a ajouté un commentaire,
Hi,
In Brazil, we have a holliday Wednesday after carnival, in the morning. So, in the afternoon not is holliday.
This request is very good!
Afficher le commentaire · Publication le 31 oct. 2019 · LUANA CRISTINA DO AMARAL
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LUANA CRISTINA DO AMARAL a ajouté un commentaire,
We use the app to identify the path the customer takes before opening the ticket.
Allowing our agent to suggest articles for the ticket solution.
It is a big loss for us to discontinue this application.
Note: Answerbot has limitations that have already been reported to Zendesk, so we cannot use it for our products.
Afficher le commentaire · Publication le 29 oct. 2019 · LUANA CRISTINA DO AMARAL
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LUANA CRISTINA DO AMARAL a ajouté un commentaire,
Great suggestion.
To suit us, the restriction could be by function.
Thank you.
Afficher le commentaire · Publication le 24 oct. 2019 · LUANA CRISTINA DO AMARAL
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