Phil Chamney
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Activité totale19
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Dernière activité
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Votes10
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Abonnements4
Aperçu des activités
Dernière activité effectuée par Phil Chamney-
Phil Chamney a ajouté un commentaire,
We too need to disable follow ups. Many customers just look for the last email they sent to us and reply. It's usually a new order or inquiry unrelated to the closed ticket. Zendesk, just allow us ...
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Phil Chamney a créé une publication,
Settings icon in left menu
If Zendesk has moved the settings to the Admin panel, why does the gear (settings) icon not take you there? Five steps to change a trigger is ridiculous.
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Phil Chamney a ajouté un commentaire,
Well Zendesk? Any update after years of ignoring this problem?
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Phil Chamney a ajouté un commentaire,
This needs to be addressed by Zendesk. More and more companies are using Netsuite. Fix it please!
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Phil Chamney a ajouté un commentaire,
We would like to see this so that sent mails are traceable when the receiver claims they didn't get the mail... Unless there is a way in zendesk to do this I'm not aware of. G Suites allows us to d...