Phil Chamney
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Activité totale19
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Dernière activité
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Votes10
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Commentaires
Activité récente par Phil Chamney-
We too need to disable follow ups. Many customers just look for the last email they sent to us and reply. It's usually a new order or inquiry unrelated to the closed ticket. Zendesk, just allow us ...
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Well Zendesk? Any update after years of ignoring this problem?
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This needs to be addressed by Zendesk. More and more companies are using Netsuite. Fix it please!
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We would like to see this so that sent mails are traceable when the receiver claims they didn't get the mail... Unless there is a way in zendesk to do this I'm not aware of. G Suites allows us to d...