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Jeff Bowden

Adhésion le 16 avr. 2021

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Dernière activité le 29 sept. 2022

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Dernière activité effectuée par Jeff Bowden

Jeff Bowden a ajouté un commentaire,

CommentaireCustomer portal

This feature needs to be added to better the customer experience, i have had to create custom reports and provide access to customers to view these to see the useful data from a ticket

Afficher le commentaire · Publication le 29 sept. 2022 · Jeff Bowden

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Jeff Bowden a créé une publication,

Publication Feedback - Ticketing system (Support)

There needs to be the ability for non-admin agents to reset user passwords

Publication le 06 oct. 2021 · Jeff Bowden

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Jeff Bowden a ajouté un commentaire,

CommentaireEnd users and organizations

I also need non admin agents to have the ability to reset passwords, this lack of functionality is a burden on supporting our support members

Afficher le commentaire · Publication le 06 oct. 2021 · Jeff Bowden

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Jeff Bowden a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hello David Feel free to reach out to me for this 1-1

Thanks

Jeff Bowden

Support Manager, THREAD

Afficher le commentaire · Publication le 11 août 2021 · Jeff Bowden

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Jeff Bowden a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Agreed this is needed as Teams is now a landmark for communication internally, please make this happen asap

 

Afficher le commentaire · Publication le 12 mars 2021 · Jeff Bowden

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