Miguel

1. Chat
2. ...
3. How to manage the widget for live chat
4. Can I create a direct link to a live chat popout window instead of using the widget?

Agree with will, that it should just open the chat to the form and not require the customer to click another button to open it.

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• Miguel
• Création 19 septembre 2022 18:04
• 1 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Can you have one dashboard report to send to agents with only their data?

Thanks that is great to hear

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• Miguel
• Création 13 avril 2022 14:32
• 0 vote

1. Guide
2. ...
3. How to use the help center
4. What are the attachment limits in Help Center?

Hey there,20 MB may have worked in 2008 but nowadays files are a lot large. We have PDF files that can reach up to 5GB since they detail the processes and flow to the customer in one file. I unders...

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• Miguel
• Création 18 janvier 2022 14:45
• 7 votes

1. Communauté
2. Zendesk Suite Q&A
3. JIRA Label automatically populated

Are there plans to remove this in the future?

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• Miguel
• Création 8 mai 2020 14:27
• 0 vote