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Richard Hartley
Adhésion le 17 avr. 2021
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Dernière activité le 27 oct. 2021
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Dernière activité effectuée par Richard Hartley
Richard Hartley a ajouté un commentaire,
@Micah - the encoded ID can be appended to the subject. That's how we use it. We have more or less abandoned side-conversations in favour of this method.
Afficher le commentaire · Publication le 30 sept. 2019 · Richard Hartley
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Richard Hartley a ajouté un commentaire,
@Amanda Bohl - no new functionality, as far as I can tell. It has to be on Zendesk's priority list by now.
The macro workaround higher up this thread is what we are using. Just be careful to check the setting highlighted by Gregory Batty here -
https://support.zendesk.com/hc/en-us/community/posts/203191413/comments/360001516067
Afficher le commentaire · Publication le 04 juil. 2019 · Richard Hartley
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Richard Hartley a ajouté un commentaire,
Another vote for this feature, please. I love the way Help Center works but have already found occasions where I need the same article in more than once section. Being able to clone and then edit would be great.
Afficher le commentaire · Publication le 19 juin 2019 · Richard Hartley
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Richard Hartley a ajouté un commentaire,
Can I just add that this is something we - as brand new users - would love to see added. We thought it did it...until just now.
Afficher le commentaire · Publication le 18 juin 2019 · Richard Hartley
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