Sean Nelson

Saxon Clay - Bingo! Exactly what I needed, thanks!

Thanks Saxon Clay - that is helpful, using Result Metric Calculation - is there a way to adjust the display format? Trying for % but would settle for something other the a whole number, 99% accuracy is displaying as 1.

I am trying to create a calculated metrics based on custom fields and a separate calculated metric, the formula shows the green check mark when I am generating it, but no value is displayed on the report when I use it. What am I doing wrong? 

I am trying to track the accuracy rate of work we are tracking in custom fields:
Tickets Added vs Errors. Report level filters either allow more data than I need (other errors that are not needed in this report) or eliminate data that I do need (total tickets added). 

I created the calculated metric "Total Ticket Setup Errors" with an IF THEN formula to focus just on the errors that are related to Ticket Setup work, but it appears that I cannot create a new calculated metric using the values from that calculated metric. 

Any thoughts?

Thanks Dane, are there plans to support that in the future? 

Are multi select Org fields able to updated via bulk upload? If so, how would I go about formatting the field in the .CSV file to have multiple options entered? 

If, for example, I want to have: custom_field.product_lines imported with multiple selections, would I have the cells in the .CSV under that header entered with each selection separated by a comma?: product_a, product_c, product_f 

+1 - Could really use the percentile calculation, very important for key metrics of ours