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Shaping New Tomorrow

Adhésion le 16 avr. 2021

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Dernière activité le 20 avr. 2023

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Dernière activité effectuée par Shaping New Tomorrow

Shaping New Tomorrow a ajouté un commentaire,

CommentaireUsing themes and customizing your Help Center

Lisa - Go with www.lotusthemes.com. They have some great basic themes, and further customization is not expensive. Their devs are awesome and they work quickly.
I am in no way associated with them, but I think they're awesome so I wanted to share that with you.

Afficher le commentaire · Publication le 20 avr. 2023 · Shaping New Tomorrow

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Shaping New Tomorrow a ajouté un commentaire,

CommentaireThird party and social messaging channels

We would really like what Guillermo said as well. Mentions must be part of the platform, it is subpar now 

Afficher le commentaire · Publication le 01 août 2022 · Shaping New Tomorrow

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Shaping New Tomorrow a ajouté un commentaire,

CommentaireHelp with Web Widget

Hi Tipene Hughes

Thank you for providing me with that answer and the example. I'll have a look and see if we'll be able to put this to good use.

Cheers!

Afficher le commentaire · Publication le 27 juil. 2022 · Shaping New Tomorrow

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Shaping New Tomorrow a ajouté un commentaire,

CommentaireChat best practices and recipes

Where do I find a list of the country codes matching the countries?

Is danish for example da or is it dk?

Thank you in advance.

Afficher le commentaire · Publication le 28 juin 2022 · Shaping New Tomorrow

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Shaping New Tomorrow a ajouté un commentaire,

CommentaireHelp with Web Widget

Hi,

I'm looking to do the following:

Inside a Zendesk Guide article, I want to create a link that opens the widget in case someone clicks the link. What piece of code do I need to insert in order for the chat page of the widget to open?

 

Thank you in advance.

Afficher le commentaire · Publication le 27 juin 2022 · Shaping New Tomorrow

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Shaping New Tomorrow a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

@... - Could you please escalate this

Afficher le commentaire · Publication le 23 juin 2022 · Shaping New Tomorrow

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Shaping New Tomorrow a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

What is the status on this...?

Unbelievable that such a useful and important feature is totally ignored.

Improve your product where it matters - So many useless things are being launched instead of what your customers need. 

Afficher le commentaire · Publication le 23 juin 2022 · Shaping New Tomorrow

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CommentaireUsing themes and customizing your Help Center

Hi, thank you for your replies.

Pulkit Pandey - This was exactly what I was looking for, thank you very much!

Have a nice day!

Afficher le commentaire · Publication le 16 juin 2022 · Shaping New Tomorrow

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Shaping New Tomorrow a ajouté un commentaire,

CommentaireUsing themes and customizing your Help Center

Hi Tanya,

Thank you - This does not help here though, as I am not looking to change the image in the help Center. I am looking to change the preview picture. As we operate with numerous versions, being able to change the picture makes it easy to manage and see what is what.

Afficher le commentaire · Publication le 15 juin 2022 · Shaping New Tomorrow

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CommentaireUsing themes and customizing your Help Center

Hi,

How does one change the picture associated with the Help Center theme.
See examples of pictures below:


Thank you in advance.

Sebastian

Afficher le commentaire · Modification le 15 juin 2022 · Shaping New Tomorrow

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