Sheldon Grimm
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Publications
Activité récente par Sheldon Grimm-
Tip: How to Add Estimated Reading Time to Articles in Guide
Zendesk level: BeginnerKnowledge: HTML, JSTime Required: 5 minutes This is a simple tip to quickly add an estimated time to read to your articles in Guide, displayed inline with article meta-data a...
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Ticket Field Tooltips in Agent Workspace
Feature Request: Implement hover tooltips on Ticket Fields in the Agent Workspace when viewing a ticket, leveraging the Ticket Field Description text. Similar to the hover option to see Macro Descr...