Gene Henson
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Dernière activité effectuée par Gene Henson-
Gene Henson a ajouté un commentaire,
I completely agree with this. We're trying to setup a scenario where an agent transfers a ticket to someone with a different skill. We do this kind of stuff with macros so that we can set multiple ...
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Gene Henson a ajouté un commentaire,
Sometimes Zendesk really disappoints me. But, it's never really the product, it's always their employees. This is an obviously needed feature that most of your competitors have (in the chat space)....