DuBose Griffin

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2. Tips from users - Zendesk Suite
3. Create a private comment automatically

Just closing the loop to confirm that I was able to get this to work. Austin with Zendesk Support helped me make sure I had this set-up correctly. So it does work!

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• DuBose Griffin
• Création 30 avril 2020 00:03
• 0 vote

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For whatever reason I can authenticate with POST but not with PUT. However, POST does not work in that while it authenticates, it returns and invalid end point and therefore the comment does not post.

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• DuBose Griffin
• Création 27 avril 2020 21:15
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Thanks @.... So I now have settings as shown in my two screenshots. I can successfully log in to my Zendesk as an admin without going through my SSO service. But when I use that same username and p...

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• DuBose Griffin
• Création 27 avril 2020 18:29
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Thanks Bryan followed this to a T and still cannot authenticate. So weird. Could this be related to Google SSO being the only method at which agents can sign in?

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• DuBose Griffin
• Création 21 avril 2020 19:49
• 0 vote

1. Communauté
2. Tips from users - Zendesk Suite
3. Tip: Get desktop/browser notifications for new/changed tickets

We need a native browser notification feature for Zendesk. This integration using the free service does not update for 15 minutes.

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• DuBose Griffin
• Création 2 août 2017 13:52
• 0 vote